Our products are always cruelty free & vegan. We will never test on animals.
All orders are processed and shipped on business days only, Monday through Friday, excluding major CAD holidays. Orders placed on Saturday and Sunday will be processed on the next business day. Although most orders are shipped same day, please allow 1-2 days to process your order.
Shipping rates are calculated at checkout. In order to calculate shipping rates, add the desired products to your cart, fill out your personal information and address and click next. Your shipping options will be displayed along with the cost.
Transit time does not begin until your package leaves the shipping carrier's facility and does not include weekends or holidays. Note that transit times are not guaranteed and may be delayed due to internal server errors, weather, and other unexpected conditions.
Please track your shipments, as DASHLASHEZ™ is not responsible for lost or stolen packages. In the case that a package is refused and shipped back to DASHLASHEZ™, if the items are received in the same condition as sent to the receiver, we will refund the customer for the the products only. Please note that any return shipping fees, customs duties, or other associated fees that are billed to DASHLASHEZ™ by the carrier will be deducted from the refund amount.
Althought most orders are ready same day, please allow 1-2 days to process your order. You will receive a “Ready for Pickup” email once your order is available for pickup. Please wait until you receive the Ready for Pickup email before coming to pick up your order. Bring your email confirmation with the order number, along with a government-issued photo ID.
We hope you love it, but if you need to make a exchange, breathe easy. Exchanges can be done in person or by mail. Exchange/store credit only for unopened products in original packaging.